Simple to use with powerful marketing functionality built in
Maximise your orders by using the EatApp platform for your online ordering. Works on all devices, comes with Apple and Android mobile apps branded to your business, embeds on your website and even your Facebook page. Oh, and one more thing - isn't it time you stopped paying ridiculously high commissions every time one of your customers orders online?
Turn your website visitors into loyal customers. The key to successful online ordering is to make the process as simple and easy as it can be from a customers' perspective. Our system makes ordering a breeze no matter what device your customer is using.
Mobile App Ordering
Engage customers and take orders directly on their mobile devices via your stunning, custom-branded mobile app.
Use Push Notifications and loyalty to engage your customers and boost your sales.
Accept Credit Cards
Let customers easily pay with a card and save it securely on file to speed repeat ordering.
Using your own gateway means you get your money within 48 hours - there's no waiting around for 2 weeks or more with our system
View in-depth reports on your ordering to ascertain what products and selling the best, and who your best customers are. Use the reports to adjust your menu items and pricing and reward your best customers.
Powerful Marketing Modules
EatApp allows you to connect with your customers on your terms, so they keep on coming back.
Feedback surveys let your customers tell you when they had a good or bad experience. Use this critical information to build loyalty. Feedback is emailed to you directly in our mobile friendly templates so you can read and respond at a moments notice.
Our integrated email marketing lets you easily connect with your customer base. As customers order, they can opt-in to your database and email list. Want to use a more advanced email marketing provider? We integrate with other systems as well!
Send targeted automated emails to your customers to improve retention and loyalty like:
- Customer Retention: Send an automatic email with a special offer to customers that haven't ordered for 30 days
- New Customers: customer's first order, send them a Thank You note and ask how their experience was
- Rewards: When a customer has spent over $300 with you send them a coupon for being such a great customer
With your own mobile app, you can send push notifications to your mobile customers with special deals to drive even more orders. Unlike SMS marketing which can be expensive, using push notifications is free - all part of the monthly plan.
Get More and Bigger Orders
The features below help you to increase ticket size and promote repeat sales - your customers will thank you for it.
Flexibility Built In
Make the system work for you the way you want it to based on your current set up and needs.
Customise CSS Styling
Use custom styles to tailor the look and feel of your menu to fit your brand. This can be a little technical, but for a web developer, it provides a lot of flexibility and control.
When an order comes in, we'll make sure you're notified. The following notification options are available, and they can be combined:
Android Tablet | Automatic Print (including to receipt printers) | POS Integration | Automated Phone Call | Email Notification
3rd Party Integrations
We provide integrations to third-party platforms so you can leverage other services, instead of being locked into our set of available services. Integrations include:
POS Systems | Email Marketing Software | Loyalty Software and more...
We take system performance and online security seriously.
Stability & High Performance
Our customers trust us to process millions of dollars in sales. We partner with Amazon and Microsoft Azure cloud platforms to provide the highest possible performance, security, and system scalability.
Secure And PCI Compliant
We place system and data security at the top of our list. Our bank-grade 256-bit SSL security protects your customers' information at checkout, and the payment system we use is Level 1 PCI compliant, which is the highest level available on the market.
In conjunction with your credit card processor we work hard to minimize fraud and charge-backs. Our validation uses AVS and CVV to verify the cardholders' information.
Frequently Asked Questions
You aren't locked into any long-term commitment. You can cancel at any time.
Nope. Just our monthly plan, and if you receive your online orders via fax, the fax fee. If you don't use fax, there's no per-order fee.
We recommend Braintree Payments. We've negotiated a very good eCommerce rate plan for our customers, they provide excellent service, and they know our system — so setup is easy and fast.
We also let you use your own merchant service provider for credit card processing. In that case, we don't set or control the rates you're charged for credit cards, but we don't charge you extra to bring your own processor.
Yes - it's perfect for businesses with more than one operation. In most cases, you'll only need one mobile app for all your venues and your customers will be able to select which venue they want to order from.
With multiple venue operations, there's even more opportunity to save on all those commission payments you are currently paying.
Yes we do. If you'd prefer to start off on a percentage order plan for the first year you can. However, we won't be able to provide you a stunning website or mobile app free of charge (see our Elite Package).
We suggest you give us a call to discuss the best way forward.