Simple to use with powerful marketing functionality built in

Easy ordering with plenty of advanced features

Simple, Straightforward Ordering

Designed to make ordering simple and easy for your customers, so you get the maximum number of orders.

Web Ordering

Turn your website visitors into loyal customers. The key to successful online ordering is to make the process as simple and easy as it can be from a customers' perspective. Our system makes ordering a breeze no matter what device your customer is using.

Facebook Ordering

Use Facebook as a marketing tool. Add Facebook online ordering to your marketing mix allowing your customers and fans to order directly from your Facebook page.

Mobile App Ordering

Engage customers and take orders directly on their mobile devices via your stunning, custom-branded mobile app.

Accept Credit Cards

Let customers easily pay with a card and save it securely on file to speed repeat ordering.

Using your own gateway means you get your money quickly - there's no waiting around for 2 weeks or more with our system

Advanced Orders

10% of your customers will want to order in advance. Our system allows people to order 24/7 for any time in the future, matching your opening times perfectly.

Detailed Reporting

View in-depth reports on your ordering to ascertain what products and selling the best, and who your best customers are. Use the reports to adjust your menu items and pricing and reward your best customers.

Customer Engagement

Simple and effective ways to keep in touch with your customers and keep them coming back for more.

Coupons

Entice your customers with discounts and gifts to promote special offers, reward loyal customers, or apologise for negative experiences.

Feedback Management

Feedback surveys let your customers tell you when they had a good or bad experience. Use this critical information to build loyalty. Feedback is emailed to you directly in our mobile friendly templates so you can read and respond at a moments notice.

Email Marketing

Our integrated email marketing lets you easily connect with your customer base. As customers order, they can opt-in to your database and email list. Want to use a more advanced email marketing provider? We integrate with other systems as well!

Automated Emails

Send targeted automated emails to your customers to improve retention and loyalty like:

  • Customer Retention: Send an automatic email with a special offer to customers that haven't ordered for 30 days
  • New Customers: customer's first order, send them a Thank You note and ask how their experience was
  • Rewards: When a customer has spent over $300 with you send them a coupon for being such a great customer

Push Notifications

With your own mobile app, you can send push notifications to your mobile customers with special deals to drive even more orders. Unlike SMS marketing which can be expensive, using push notifications is free - all part of the monthly plan.

Get More and Bigger Orders

The features below help you to increase ticket size and promote repeat sales - your customers will thank you for it.

Cross Selling

Cross selling is a proven way of increasing your average ticket size. Our system has built in artificial intelligence that learns which items cross sell the best.

Easy Repeat Ordering

Remove friction from the ordering process by allowing your customers to repeat past orders with a single click.

Social/Viral Sharing

Provide incentives for viral sharing on social media, such as Facebook and Twitter.

Item Imagery

Use rich images to entice sales and spruce up your menu. It's easy to upload your pictures and make your menu look great.

Flexibility Built In

Make the system work for you the way you want it to based on your current set up and needs.

Delivery Zones/Fees

Set custom delivery zones, fees, and time estimates, so you can make delivery work perfectly for your business.

Order Management

When an order comes in, we'll make sure you're notified. The following notification options are available, and they can be combined:

Android Tablet | Automatic Print (including to receipt printers) | POS Integration | Automated Phone Call | Email Notification | SMS

Item Options / Modifiers

Create sets of options, so customers can select exactly what they want. Our options system is extremely flexible and can support many pricing scenarios, including half/half pizza toppings.

Options can also be used to upsell customers to further increase ticket size!

Checkout Fields

Customizable fields let you collect the information you want from customers. Want to ask a certain question at checkout? We've got you covered.

A few examples we've seen:

  • Suite Number
  • Room Number
  • House Account Number or Name
  • Pick-up Location

Custom Taxes / Fees

Define custom taxes or fees needed for compliance with local laws, such as bag fees. You can also set convenience charges or built-in gratuities.

Custom Styling

Use custom styles to tailor the look and feel of your menu to fit your brand. This can be a little technical, but for a web developer, it provides a lot of flexibility and control.

3rd Party Integrations

We provide integrations to third-party platforms so you can leverage other services, instead of being locked into our set of available services. Integrations include:

POS Systems | Email Marketing Software | Loyalty Software and more...

POS Integrations to Streamline Operations

Our POS integrations make online orders flow seamlessly into your Point of Sale System. Save time and money today with POS-integrated online ordering.

Integrations

We integrate with the following POS systems:

  • Micros
  • LavuPOS
  • Aldelo
  • POSitouch
  • Focus POS Systems
  • Revel Systems

Secure & Stable

We take system performance and online security seriously.

Engineered for Stability and Performance

Our customers trust us to process millions of dollars in sales. We use the Amazon and Microsoft Azure cloud platforms to provide best-in-class performance, security, and scalability.

Secure and PCI Compliant

We don't cut any corners when it comes to data security.

Bank-grade 256-bit SSL security protects your customers' information at checkout, and the payment system we use is Level 1 PCI compliant, the highest level available.

Fraud Prevention

We work with your credit card processor to minimize fraud and chargebacks, using AVS and CVV validation to verify the cardholder's information.

Want to further reduce chargebacks? Add LevelUp for chargeback-free processing!

What Our Clients Say

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Thank you EATAPP! We are now able to grow our own database and offer our very own loyalty program. Our online orders are growing every week.

Mantra Indian Restaurant

Ryde NSW

Himalaya-logo-round

Our Internet sales are up 30% using the EatApp system and our customers are responding positively. We've now integrated the ordering system into our Mobile App and we're using push notifications to promote all aspects of our business.

Himalaya Restaurants

Sydney NSW

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From day one our online orders started increasing and we're now running 60% of our orders online. Our staff are now freer to serve our in-house customers instead of being on the phone most of the evening. And the amount money we have saved in commission payments has paid for the system 100 fold. 

Base n Burger

Forestville NSW

Frequently Asked Questions

EatApp.net.au

Order Eat Enjoy!

Online Ordering Built for Businesses. Your Brand, Your Ordering System - powered by EatApp

Connect With Us
Support
Contact Us

East Ryde NSW 2113
Australia

Phone: +61 405 250 201

info@eatapp.net.au